This Website is the responsibility of PaymentWorks, Inc. (“Company” or “We”). Company can be contacted by mail at 280 Moody Street, Unit #5, Waltham, MA, 02453, by phone at 617-500-8085, or by e-mail at info@paymentworks.com. The web server on which this Website is housed is owned and maintained by Company. The following policies apply to www.paymentworks.com and all other websites owned and operated by Company (“Company Sites”).
Collection of Personal Information from Website Visitors.
Company automatically tracks the domain from which you accessed the Website and what pages you accessed. We use this data in order to analyze trends and statistics to help us better understand how our Website is being used and to make it more effective. We also collect information, including personal information provided by visitors in online forms, registration forms and surveys. “Personal information” is data that reasonably can be used to identify an individual. We may collect and process the following data about you:
- Information that you provide to us by completing forms or surveys on Company Sites. This includes information provided at the time of registering to use our Website or subscribing to our service including contact details such as name, email address and phone number.
- Information that you upload to, or share through, our Website by using our services including profile information or any personal information in data that you upload.
- Information about your interaction with our applications and services, including IP address, repository ID, account activity and license information.
- Information you provide to us when you contact us for customer or technical support.
- Information that you provide to us when carrying out transactions through our Website including payment details such as credit card information and billing addresses.
- Information we receive from third party search engines relating to your search activity.
- Details of your visits to our Website including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
- Information you provide to the Company through other media.
- Information you provide to us when you register for webcasts, request information or materials (e.g., whitepapers), and participate in promotions, contests or giveaways.
- Information you provide to us when you submit questions or comments to us.
Use of Cookies.
We may use cookies to improve your experience of our Website and services. Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize your device, facilitate and improve your interaction with the Website and our services.
Use of Personal Information Collected.
Data collected by Company will be used by Company for purposes consistent with the way in which it was submitted, such as to:
- create and maintain your accounts;
- process, fulfill, and follow-up on your transactions;
- analyze and filter messages for spam;
- register your subscription;
- answer your questions;
- register you in programs; and
- send you information.
Data may also be used by the Company for editorial and feedback purposes, for its own marketing and promotional purposes, for a statistical analysis of users’ behavior, for product development, to inform advertisers as to how many visitors have seen or clicked on their advertisements, and to customize the content and layout of Company’s Website. Names, postal and e-mail addresses, and telephone numbers provided by users may be added to Company’s databases and used for future communications regarding Website updates, new products and services, upcoming events, and other matters.
Protection of Personal Information.
All personal information you provide to us through the Website is stored on secure servers operated by us or our third party providers. Any payment transactions will be encrypted using Secure Socket Layer (SSL) technology. In addition, Company and its business partners enter into confidentiality agreements which require that care and precautions be taken to guard against loss, misuse, or disclosure of your personal information. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to the Company Sites or service; any transmission is at your own risk. Once we have received your information, we will employ procedures and security features to guard against unauthorized access.
Disclosure of Personal Data to Third Parties.
Company will share personal information with our service providers or other individuals and organizations who need to have access to such information in connection with our provision of services to you or to respond to your specific inquiries or requests. We also reserve the right to release information as required by any governmental or law enforcement agency or under a court order issued by a court of competent jurisdiction.
Opt-Out Right.
Visitors may opt out of having their personal information collected by Company by not completing on-line forms or signing up for services or subscriptions. To opt out after submitting personal information, visitors must contact Company via postal mail or e-mail. If you want to stop using your account you may deactivate it. When you deactivate an account, you will not be able to use our service and your information will not be capable of being viewed through our site. However, even after you deactivate your account, copies of your information including but not limited to name and email address may be retained by us as backup copies for legal and compliance reasons.
Access to and Ability to Correct Personal Information.
Visitors may modify, correct, change, or update their personal records or cause their personal records to be removed from our database through the “update profile” [link] section of the Website or by request via postal mail or e-mail. In response to such a request, Company will send personal records only to the e-mail or postal mail address on file for the visitor name associated with it.
Collection of Personal Data from Children.
Company does not attempt to collect personal information from children. Personal information sent to Company, such as e-mail, which appears to be from a child, is deleted. Company cannot always determine if a visitor to its Website or the sender of an e-mail is a child.
Links.
This Website contains links to other sites. We are not responsible for the privacy practices of such other sites. We do not review or control such sites and suggest that you review the privacy policies of such sites.
Public Forums, Referrals and Customer Testimonials.
The Company may provide bulletin boards, blogs, or chat rooms on the Company Sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Company is not responsible for the personal information you choose to submit in these forums. Visitors may elect to use the service’s referral program to inform others about the Company Sites and services. When using the referral program, the Company requests the contact’s name and email address. Company will automatically send the contact a one-time email inviting the contact to visit the Website. We do not store this information. Company may post a list of Customers and testimonials on the Websites that contains information such as Customer names and titles. Company seeks the consent of each Customer prior to posting testimonials.
Company’s Right to Change Privacy Policy.
Company reserves the right to change this Policy at any time, without notice, by posting the new or revised Privacy Policy on the Website.
Privacy Principles
PaymentWorks is committed to resolving complaints about our collection or use of your personal information. Individuals with inquiries or complaints regarding our Privacy Policy should first contact PaymentWorks at:
280 Moody Street, Unit #5
Waltham, MA, 02453
617-500-8085
info@paymentworks.com
PaymentWorks has further committed to refer unresolved privacy complaints to JAMS, an alternative dispute resolution provider located in the United States. The services of JAMS are provided at no cost to you.
We are committed to the following privacy principles:
Notice
When we collect your Personal Information, we’ll give you timely and appropriate notice describing what Personal Information we’re collecting, how we’ll use it, and the types of third parties with whom we may share it. This Privacy Policy serves as such notice, and any changes to our collection, use or disclosure of your Personal Information will be reflected in revisions to the Privacy Policy posted on our website.
Choice
As established and described in this Privacy Policy, we’ll give you choices about the ways we use and share your Personal Information, and we’ll respect the choices you make.
Accountability for Onward Transfer
If we transfer your Personal Information to another country, we may remain liable and will take appropriate measures to protect your privacy and the Personal Information we transfer.
Security
We’ll take appropriate physical, technical, and organizational measures to protect your Personal Information from loss, misuse, unauthorized access or disclosure, alteration, and destruction.
Data Integrity and Purpose Limitation
We’ll collect only as much Personal Information as we need for specific, identified purposes, and we won’t use it for other purposes without obtaining your consent. We’ll take appropriate steps to make sure the Personal Information in our records is accurate.
Access
If you wish to confirm the accuracy of your Personal Information or have it removed from our systems and records, you may contact us at the email address, telephone number or postal address provided in the How to Contact Us clause of this Privacy Policy.
Recourse, Enforcement and Liability
We’ll regularly review our continued adherence to these privacy obligations, and we’ll provide and maintain the independent mechanism specified in this Privacy Policy as a way to resolve complaints about our privacy practices. Further, we acknowledge our potential liability for misuse of your Personal Information by us or our third-party service providers, as further set forth in this Privacy Policy.
How to Contact Us.
Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to info@paymentworks.com
